![]() The name length limit for a file or folder will depend on the entire path.Users on the same LAN won’t have increased syncing speed.Ĭertain files or folders with very long names or that are located in deeply-nested folder structures won't be synced.If you're still experiencing the issue a couple of hours after the restart, contact Dropbox support for help.Restarting your computer may resolve this issue.Currently, we are seeing that this only affects users who were on File Provider at some point while on macOS 12.5-13.2 and have now updated to macOS 14.0.This is a known issue outside of Dropbox’s control.You may see a “ stuck syncing” notification.Some users are seeing an one-time re-sync that may take hours to complete when updating to macOS 14.0.The Dropbox desktop app may take longer to sync or may get stuck syncing after updating to macOS 14. We recommend uninstalling all versions of the Dropbox desktop app, then reinstalling the latest version.Using multiple versions of the Dropbox desktop app on your device may cause syncing issues. The issues above are resolved on macOS 13 and later.Files or folders may not sync if their name begins with a space followed by a single digit. ![]() Files or folders may not sync if their name contains the byte-order mark (BOM).Utilizing selective sync can help speed up migration by reducing the number of files you have stored on your hard drive.Ĭertain types of files may not sync on macOS 12.Syncing or updating a Dropbox account with over 300,000 files can take longer than in previous versions.The new packages are currently not supported by Dropbox Transfer.Īctions involving a large number of files can take longer than usual to complete.Occupied disk space will then be displayed accurately.ĭropbox Transfer doesn’t support new macOS packages. Marking files as available offline will prevent this switch.Files not explicitly marked as available offline will be made online-only automatically if your hard drive is low on disk space.Opening an online-only file from the Dropbox desktop app downloads a file to your computer, but macOS won’t include these files when calculating occupied disk space.Some downloaded files won’t display as occupying disk space. Navigate to the Dropbox folder in ~/Library/CloudStorage, right-click, and choose Make available offline.To make your entire Dropbox folder available offline:.Select all the files or folders you want to apply this option to, right-click, and choose Make available offline, or.To set specific files or folders to Make available offline:.Apple no longer allows Final Cut Pro projects to be synced over cloud-storage services.ĭropbox files or folders not previously set to Make available offline may be automatically set to online-only when your hard drive is low on disk space.Apple no longer allows Photos Library to be synced over cloud-storage services.Some types of files aren't supported on Dropbox for macOS on File Provider. New macOS packages can only be accessed on devices running Dropbox for macOS on File Provider.Existing packages will be updated to the new format the next time they are changed and synced.This new format will have the same functionality as previous package files.New macOS packages appear as regular files, but are actually bundles that contain other file types within.Packages now behave like regular files instead of directories. Apple no longer allows you to add Dropbox when customizing the Finder toolbar.Learn more about Dropbox for macOS on File Provider and external drives.ĭisplaying Dropbox in the Finder toolbar isn’t supported by Dropbox for macOS on File Provider. Customers with external drives will not be migrated to the updated Dropbox for macOS on File Provider experience.Individual folders can be moved from your Dropbox folder to Favorites for quick access.Your Dropbox folder in Finder will now be found under Locations instead of Favorites.Due to the change of the Dropbox folder location, files that were previously linked in some third-party applications will need to be linked again.Your Dropbox folder will be moved to ~/Library/CloudStorage.Sync performance may slow to preserve battery life when your computer has low battery, is not plugged in, or is running hot.Ĭhanging the location of your Dropbox folder isn't supported by Dropbox for macOS on File Provider.Sync performance is now regulated by macOS. The sync icons next to your files and folders in the Dropbox desktop app are now handled by the File Provider API.Sync icons have changed to match updated macOS icons.
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